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Market Assessment Publications Ltd.
Market Study June 2002
Since Key Note's 2000 Market Assessment report The Green & Ethical Consumer, there has been a substantial rise in demand for green and ethically-produced goods. This rise is fuelled in part by the growth in consumer expenditure as a result of the continuing strength of the UK's economy. Despite political and economic problems, the UK economy grew by 2.2.% in 2001, the fastest of any Group of Eight (G8) economy. Buoyant consumer expenditure continued in the first quarter of 2002, despite a slowdown in the growth rate of the economy.
Defining the size of consumer demand for green goods has always represented a problem for researchers due to a lack of verifiable data or indexing. In 2001, this situation changed with the publication of the Ethical Purchasing Index (EPI) by the Co-operative Bank and the New Economics Foundation (NEF). The EPI shows that spending on green and ethical products rose by 18.1% during 2000, contrasting with growth of 3% in the mainstream economy. Spending on ethical purchasing now outstrips growth with 'non-ethical' counterparts by more than six times. Green market leaders include ethical food markets, (in particular, Fairtrade) which grew by 24% between 1999 and 2000, and the green energy market, which grew by 74.3% over the same period.
Topline data results for the exclusive NOP survey conducted for this report show that green and ethical criteria are beginning to play a greater role in purchasing patterns. Only one in five consumers would buy any product with no reference to ethical or green issues. The most common `ethical' consumer activity is recycling, which is practised by around a half of all respondents. Nevertheless, an activist attitude to buying green goods remains a minority interest — fewer than one in five consumers have boycotted producers in the past 12 months. Price still remains the overriding factor in purchasing, particularly in relation to purchasing of non-food goods and financial services.
This report reveals substantial differences in consumer behaviour according to gender, lifestage and region. One in four men would buy any products regardless of ethical or green issues, compared with only 17% of women interviewed. The youngest age group (16 to 25 years old) is, in many categories of purchase, the least likely to respond to ethical issues. Key Note attributes this trend to a considerable debt burden among young people, and, to a lesser extent, to a depoliticised culture for young people in comparison with previous generations.
Key Note's survey suggests that adults in the South of the country are more responsive to ethical and green issues than are respondents in other areas, and that responsiveness to ethical and green issues may be determined by less easily measurable levels of affluence and parallel levels of education.
Key Note's research also indicates that there has been little substantive change in legislation in relation to green goods. EU directives will have a continuing impact in forcing the UK to implement more effective recycling programmes for plastics, white goods and cars. However, these measures will only have an impact in the long term.
One of the key drivers in ethical consumerism has been essentially consumer led. The market for ethically-produced or organic food has risen enormously as a consequence of the genetically-modified (GM) food scandal and, more recently, the 2001 foot-and-mouth outbreak. These two factors encouraged rapid growth in the UK organic food market, which grew by 33% during 2001, with sales of £802m. Over 80% of organic food is now sold in supermarkets and it can be argued that there is a major revolution in British consumerism underway towards `real' or ethically-produced food. This trend is apparent in rapid growth in specific markets, such as Fairtrade bananas and organic meat. Fairtrade produce has benefited considerably alongside organic goods, with wholesale sales increasing by 182% between 1998 and 2001.
Key Note's research suggests that there is considerable consumer interest in environmentally-friendly choices in relation to vehicles and fuel. However, there is substantially less willingness to pay extra on fuel or taxes. Recent government moves towards subsidising alternative fuels, such as biodiesel or hydrogen, are likely to see some growth in use of these other fuels, when initial distribution problems are solved. In the short term, a switching to `distance' taxing — to be introduced on lorries in 2005/2006 — represents a shift in government policy away from taxing fuel.
Other key consumer markets in relation to ethical criteria, such as the cosmetic and holiday industries, continue to demonstrate the difficulty of maintaining ethical criteria where wide chains of distribution and supply are present. The UK cosmetics market was worth £5.22bn in 2001. There is a significant increase in the number of products that can be identified as either decorative or non-essential, with an emphasis on `therapeutic' products rather than those that are ethically produced. Key Note research indicates, however, that producers are overlooking the preference of their two largest consumer groups for ethically-produced cosmetics. Women aged 18 to 25 and over 45 years old represent the most significant consumer groups for cosmetics. Although their demands are different, both groups are more likely to value good ethical practice in cosmetic production than women in the 25 to 45 age group, for whom price is a more important factor.
The holiday industry also shows signs of being behind customer demand for ethically-produced goods. Survey data published by Tearfund indicates that most tourists would be prepared to pay more for an ethical holiday; another recent survey conducted by the fund shows that most of the major companies felt that ethical tourism was not an issue that they needed to address. The tourism industry offers no comprehensive system to identify and purchase ethically-approved holidays. Despite this slow response, consumer demand continues to grow.
Executive Summary
1. Introduction
OVERVIEW
32. Strategic Overview
THE ECONOMY AND
THE GREEN POUND
Economic Growth 4
Government Policy 4
Ethical Expenditure 5
Table 1: The UK Ethical Market by Sector by Value (£000),
1999 and 2000 5
GLOBALISATION
6DEMOGRAPHIC TRENDS 8
Changing Population Structure 8
Table 2: UK Population Projections by Age Group
(million and %), 1961-2031 8
Figure 1: UK Population Projections by Age Group
(%), 1961-2031 9
Changing Household Structure 9
Table 3: Households in Great Britain by Size
(%, million and number of persons), 1961-2000 10
Figure 2: Households in Great Britain by Size
(%, million and number of persons), 1961-2000 11
3. General Consumer Issues
NOP RESEARCH OVERVIEW
12Table 4: Summary of Attitudes of Consumers Towards Green and Ethical Issues and Products
(% of respondents), 2002 13
The ’Green’ Factor
14Table 5: Attitudes of Consumers
to Green and Ethical Issues and Products (% of respondents),
2002 15
Consumer Boycotts 17
Consumer Attitudes to Boycotting 17
CONSUMER PROFILES
18Table 6: Consumer Groups
and Ethical Attitudes (%), 2000 18
GendeR, Lifestage and Green and Ethical Attitudes
18CRITERIA OF GREEN AND
ETHICAL CONSUMERISM
Definition 19
Consensus 19
Table 7: Seven Most Harmful Consumer Activities, 1999 20
LABELLING
21Legislation and Political Change
21Refrigerators 21
Plastic Packaging 22
ATTITUDES TOwards BUYING
22Buying Environmentally-Friendly Non-Food Products 22
Buying Ethically-Produced Clothing 22
Table 8: Buying Green Products and Recycling Products
(% of respondents), 2002 23
ATTITUDES TOwards
RECYCLING
Trends in Recycling 25
Table 9: Attitudes Towards
Recycling (% of respondents),
2002 26
4. Supermarkets
THE UK GROCERY MARKET 28
Table 10: Number of Multiple Grocers’ Outlets in the UK, 2001 28
Figure 3: Number of Multiple Grocers’ Outlets in the UK, 2001 29
SUPERMARKETS AND ETHICAL TRADING
29Table 11: Leading Multiple Grocers’ Ethical Rating, 2001 30
GENETICALLY-MODIFIED
FOODS
ORGANIC FOODS 31
The Organic Food Market 31
Market Size 32
Table 12: Forecast UK Organic Food Market by Value
(£m and index 1999=100),
1999-2003 32
Organic Food — Consumer
Profiles 32
ETHICAL TRADING
33Into the Mainstream? 33
Fairtrade Goods 33
Table 13: The UK Fairtrade Goods Market by Sector by Value (£m),
1998-2001 34
ATTITUDES TOwards BUYING FOOD PRODUCTS
35Table 14: Buying Ethically-Produced Food Products
(% of respondents), 2002 36
5. Banking
The UK Banking Market 38
Number of Banks 38
Table 15: Number of Banks in the UK†, 1995-1999 38
Figure 4: Number of Banks in the UK†, 1995-1999 39
Bank Branches 40
Table 16: UK Bank Branch Networks
(number of branches), 1995-2000 40
BANKING AND ETHICAL
POLICY
Rating Banks 41
Table 17: Banks Rated According to Ethical Policy,
1999 and 2001 42
Bank Policy 42
UK Banking and Ethical
Alternatives 43
ATTITUDES TOwards
BANKING
Ethical Banking 44
Table 18: Attitudes of Consumers Towards Ethical Banking
(% of respondents), 2002 45
6. Transport
THE UK CAR MARKET 47
Table 19: The UK New Car Market by Value and Volume
(£m and 000), 1996-2001 47
Figure 5: The UK New Car Market by Value and Volume
(£m and 000), 1996-2001 48
Cars and the Environment
49attitudes TOWARDS ‘
green’ cars 50
Buying Cars with Environmentally-Friendly Features 50
Paying Extra for Environmentally-Friendly Features and Fuel 50
Table 20: Attitudes of Consumers Towards Green Cars
(% of respondents), 2002 51
THE TRANSPORT CRISIS
52Table 21: Attitudes Towards Methods of Increasing
the Funding of Public Transport (%), 2000 53
7. Charities
the UK charity sector 55
Table 22: Total Combined Income of Registered Charities
in England and Wales (number, index 1995=100 and £bn), 1995-1999 55
Figure 6: Total Combined Income of Registered Charities
in England and Wales (£bn),
1995-1999 56
Donations and Giving
56Table 23: Donations to Charity in the UK (£bn, % and £),
1993, 1995, 1998, 2000 and 2002 57
Figure 7: Donations to Charity in the UK (£bn, % and £),
1993, 1995, 1998, 2000 and 2002 58
New Trends in Giving 59
CHARITY OUTLETS
60ATTITUDES TOwards BUYING FROM CHARITY OUTLETS 60
Table 24: Attitudes of Consumers Towards Buying from Charity Outlets (% of respondents), 2002 61
8. Cosmetics
THE UK COSMETICS MARKET 63
Table 25: The UK Cosmetics Market by Sector by Value and Market Share
(£m at rsp and %), 2000 and 2001 63
Figure 8: The UK Cosmetics Market by Sector by Value and Market Share
(£m at rsp and %), 2000 and 2001 64
COSMETICS AND ANIMAL
TESTING
COSMETICS AND THE
CONSUMER 65
ATTITUDES TOWARDS
ANIMAL TESTING 66
Table 26: Attitudes Towards Animal Testing
(% of respondents), 2002 67
9. Holidays
the tourism industry 69
Table 27: UK GDP and the UK Holiday Market by Volume
and Value (£bn and million trips), 1997-2001 69
Developments in Ecotourism 70
ATTITUDES TOwards GREEN
and ethical HOLIDAYS
Environmentally-Friendly Holidays 71
Table 28: Attitudes Towards Green and Ethical Holidays
(% of respondents), 2002 72
Price Versus Ethics 74
10. The Future
SUPERMARKETS 75
TRANSPORT 76
OTHER MARKETS 77
11. Further Sources
Associations 78
Publications 81
General Sources 82
Bonnier Information Sources 83
Government Publications 84
Other Sources 85
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